How long will my parcel take to arrive?
Orders are all processed within a 24-hour period of being purchased, based on a 6-day working week. Items which are sent out via large letters (such as a prayer card or greetings card) are posted 1st Class, so should be with the consumer within 2 working days from ordering. Items sent via parcels are usually posted 2nd Class, so should be with the consumer within 5 working days from ordering. Due to our business model, some items are not kept in stock so will take longer than the usual 5 working-day lead time. In these exceptional circumstances we will contact you directly regarding a delay in your order, giving you the opportunity to fulfil your decision to purchase or not.
Do you ship to my country?
We ship to all countries which Royal Mail accept delivery to. You can find out more information here.
How much is Postage for UK Mainland Addresses?
Orders of up to £75 are charged at £3.99 (inc VAT) for UK mainland addresses. Any order over the value of £75 for UK mainland addresses are FREE.
How much is Postage for Isle of Man & Channel Island Addresses?
Postage is charged based on the weight of the parcel for Isle of Man & Channel Island addresses. If the weight of the item is below the 2kg threshold, then the same postage charges will apply to the UK mainland addresses. Orders over 2kg in weight will be charged at shipping cost. To pay the cost of a parcel weight of over 2kg, we will contact you directly with a shipment quote, in which we will invoice you with a BACS payment. As a business, we do not intend to make a profit on the cost of shipping. Although there is no clarity to the consumer as to how heavy each item is on the website, these costs should be made clearer once you proceed to checkout.
How much is International Postage?
International postage is calculated based on the weight of the parcel, to ensure shipping is priced at cost. This method is implemented due to the fluctuations in delivery prices causing customers to be over-priced by a mandatory charge. Parcels under 2kg have cost pre-calculated, which are automatically added at checkout. If your order is above the 2kg weight threshold, we will contact you directly with a shipment quote, in which we will invoice you with a BACS payment. Although there is no clarity to the consumer as to how heavy each item is on the website, these costs should be made clearer once you proceed to checkout.
Which carrier deals with my parcels?
All small parcels are sent via either Royal Mail or Yodel. Larger and International parcels are sent via our delivery partners of Parcel Force Worldwide, UPS, DPD, FED EX or Yodel.